Please check the following settings:


√ Do you have a memory optimizer or battery saver app (e.g. Clean master, Battery Saver, etc.) installed on your device?
: If so, please exclude AlarmMon from the battery saving list in those apps.


√ Is AlarmMon set to power saving mode on your device?
: Please go to [Settings] on your device > [Device maintenance] > [Battery] and add AlarmMon to [Unmonitored apps]. * Please note that this only applies to OS 7.0 or later.


√ Is your alarm notification off?
: Please go to [Settings] on your device > [Notification] > [AlarmMon] > [Notification] and make sure it’s on. If there’s a setting for [Important Only], please turn it on as well.



If you’re still facing the same issue, please contact us through [More] > [Contact Us] in the app. To help us resolve the issue faster, please make sure to mention that you’ve tried all the solutions above.